Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is seeking full-time Assistant and Service Managers for its service, repair, and tire center in Heath, Ohio. The Assistant Manager supports the Store Manager in ensuring the retail location operates efficiently, safely, and effectively. The role uses leadership skills to enforce policies, procedures, and standards; schedule mechanics' and technicians' work; manage outside orders; ensure work is completed to a high standard and on time; meet customer expectations; and support team-member safety. The Service Manager assists customers with tire selections and recommends under-car repair services. The role directs the workflow of mechanics, alignment technicians, and tire technicians and stages vehicle repair and maintenance work to ensure timely, high-quality completion and customer satisfaction. Service Managers also support sales initiatives, communicate with customers, assess their needs, explain requested or necessary automotive repairs and maintenance, and work to meet customer expectations. The employer offers competitive weekly pay, consisting of guaranteed base pay and weekly bonus potential; a five-day work week with Sundays and one other weekday off; a 401(k) plan with employer match; health, dental, vision, and life insurance; paid vacation, holidays, and general PTO; career growth through promotion from within; and uniform expense coverage.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
- Dependability, teamwork, and a commitment to quality service in a fast-paced environment.
Responsibilities
- Support the Store Manager in operating the Midas retail location efficiently, safely, and effectively.
- Enforce established policies, procedures, and standards.
- Schedule mechanics' and technicians' work and manage outside orders.
- Ensure jobs are completed on time and to quality standards while meeting customer expectations and supporting team-member safety.
- Assist customers with tire selections and recommend necessary under-car repair services.
- Direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work.
- Drive sales initiatives and communicate with customers to assess their needs and provide information about requested or necessary automotive repairs and maintenance.
- Promote complete customer satisfaction and work to meet customer expectations.
Benefits
- Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
- Five-day work week with Sundays and one other weekday off.
- 401(k) retirement savings plan with an employer match.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Paid vacations, paid holidays, and general paid time off.
- Career growth and promotion from within.
- Uniform expenses are covered.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
