Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world’s largest Midas franchisee and now part of the Mavis Tire family, is seeking full-time Assistant and Service Managers for a service, repair, and tire center in Dayton, Ohio. The Assistant Manager supports the Store Manager in operating a Midas retail location efficiently, safely, and effectively. The role involves applying leadership skills and enforcing established policies, procedures, and standards; scheduling mechanics’ and technicians’ work; managing outside orders; ensuring work is completed on time and to quality standards; meeting customer expectations; and supporting team safety. The Service Manager assists customers with tire selections and recommends necessary under-car repair services. The role directs the workflow of mechanics, alignment technicians, and tire technicians, and stages vehicle repair and maintenance work. Service Managers also support Midas sales initiatives, communicate directly with customers, assess needs, explain requested or necessary repairs and maintenance, and work to ensure timely, high-quality service and customer satisfaction.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
- Values dependability, teamwork, and quality service in a fast-paced environment.
Responsibilities
- Support the Store Manager in ensuring the retail location operates efficiently, safely, and effectively.
- Enforce established policies, procedures, and standards.
- Schedule mechanics’ and technicians’ work and manage outside orders.
- Ensure jobs are completed with quality and timeliness, meet customer expectations, and support team safety.
- Assist customers with tire selections and recommend necessary under-car repair services.
- Direct mechanics’, alignment technicians’, and tire technicians’ workflow and stage vehicle repair and maintenance work.
- Drive sales initiatives and communicate with customers to assess their needs and explain requested or necessary automotive repairs and maintenance.
- Promote customer satisfaction and meet customer expectations.
Benefits
- Competitive weekly pay with guaranteed base pay and weekly bonus potential.
- 5-day work week with Sundays and one other weekday off.
- 401(k) retirement savings plan with employer match.
- Health, dental, vision, and life insurance coverage.
- Paid vacations, paid holidays, and general paid time off.
- Career growth and promotion-from-within opportunities.
- Uniform expenses covered.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
