Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is seeking full-time Assistant and Service Managers for its service, repair, and tire center in Dayton, Ohio. Assistant Managers support the Store Manager in operating a Midas retail location efficiently, safely, and effectively. They enforce established policies, procedures, and standards; schedule mechanics' and technicians' work; manage outside orders; ensure jobs are completed on time and to quality standards; meet customer expectations; and promote team-member safety. Service Managers assist customers with tire selections and recommend necessary under-car repair services. They direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work to support timely completion and customer satisfaction. They also drive sales initiatives, communicate directly with customers, assess customer needs, explain requested or necessary automotive repairs and maintenance, and work to ensure a positive in-store experience.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- Ability to stand, walk, and bend, and to lift or move items weighing over 50 pounds.
- Dependability, teamwork, and commitment to providing quality service in a fast-paced environment.
Responsibilities
- Assistant Managers support the Store Manager in ensuring efficient, safe, and effective store operations.
- Enforce established policies, procedures, and standards.
- Schedule mechanics' and technicians' work.
- Manage outside orders.
- Ensure the quality and timely completion of jobs.
- Meet customer expectations and ensure team-member safety.
- Assist customers with tire selections and recommend necessary under-car repair services.
- Direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work.
- Drive sales initiatives and communicate with customers to assess needs and explain requested or necessary automotive repairs and maintenance.
- Ensure customers are satisfied with their in-store experience and strive to meet their expectations.
Benefits
- Competitive weekly pay with guaranteed base pay and weekly bonus potential.
- Five-day work week with Sundays and one other weekday off.
- 401(k) retirement savings plan with employer match.
- Health, dental, vision, and life insurance coverage.
- Paid vacations, paid holidays, and general paid time off.
- Career growth and promotion from within.
- Uniform expenses covered.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
