Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world's largest Midas franchisee and part of the Mavis Tire family, is hiring full-time Assistant and Service Managers for a service, repair, and tire center in Aurora, Colorado. Assistant Managers support the Store Manager in ensuring the location operates efficiently, safely, and effectively. They enforce policies, procedures, and standards; schedule mechanics’ and technicians’ work; manage outside orders; ensure work is completed to the required quality and timeline; meet customer expectations; and promote team safety. Service Managers assist customers with tire selections and recommend under-car repair services. They direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work. They communicate with customers, assess needs, explain requested or necessary repairs and maintenance, drive sales initiatives, and work to ensure timely, high-quality service and customer satisfaction.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the U.S.
- Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
- Dependability, teamwork, and commitment to quality service in a fast-paced environment.
Responsibilities
- Support the Store Manager in the efficient, safe, and effective operation of the Midas location.
- Enforce established policies, procedures, and standards.
- Schedule mechanics’ and technicians’ work.
- Manage outside orders.
- Ensure jobs are completed with quality and timeliness, meet customer expectations, and support team safety.
- Assist customers with tire selections and recommend necessary under-car repair services.
- Direct the workflow of mechanics, alignment technicians, and tire technicians, and stage repair and maintenance work.
- Communicate directly with customers, assess their needs, and provide information about requested or necessary automotive repairs and maintenance.
- Drive sales initiatives and strive to ensure customer satisfaction.
Benefits
- Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
- Five-day work week with Sundays and one other weekday off.
- 401(k) retirement savings plan with employer match.
- Health, dental, vision, and life insurance coverage.
- Paid vacations, paid holidays, and general PTO.
- Career growth and promotion from within.
- Uniform expenses covered.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
