Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world's largest Midas franchisee and part of the Mavis Tire family, is seeking full-time Assistant Managers and Service Managers for a service, repair, and tire center in Dayton, Ohio. Assistant Managers support the Store Manager in ensuring the retail location operates efficiently, safely, and effectively. They enforce established policies, procedures, and standards; schedule mechanics' and technicians' work; manage outside orders; ensure jobs are completed on time and to a high standard; meet customer expectations; and support team safety. Service Managers assist customers with tire selections and recommend necessary under-car repair services. They direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work to support timely, high-quality completion and customer satisfaction. They also drive sales initiatives, communicate directly with customers, assess customer needs, explain requested or necessary automotive repairs and maintenance, and work to meet customer expectations.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- Ability to stand, walk, and bend, and to lift or move items weighing over 50 pounds.
- Dependability, teamwork, and commitment to quality service in a fast-paced environment.
Responsibilities
- Support the Store Manager in operating the Midas retail location efficiently, safely, and effectively.
- Enforce established policies, procedures, and standards.
- Schedule mechanics' and technicians' work.
- Manage outside orders.
- Ensure the quality and timely completion of jobs.
- Meet customer expectations and support the safety of team members.
- Assist customers with tire selections and recommend necessary under-car repair services.
- Direct the workflow of mechanics, alignment technicians, and tire technicians.
- Stage vehicle repair and maintenance work.
- Drive Midas sales initiatives.
- Communicate with customers, assess their needs, and provide information about requested or necessary automotive repairs and maintenance.
- Ensure customers are satisfied with their in-store experience and strive to meet expectations.
Benefits
- Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
- Five-day work week with Sundays and one other weekday off.
- 401(k) retirement savings plan with employer match.
- Health, dental, vision, and life insurance coverage.
- Paid vacations, paid holidays, and general PTO.
- Career growth and a commitment to promoting from within.
- Uniform expenses covered.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
