Midas - Automotive Assistant & Service Managers

Midas • Newark, DE

8h • Onsite

About The Position

Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is hiring full-time Assistant and Service Managers for its service, repair, and tire center in Newark, Delaware.

Assistant Managers support the Store Manager in operating a Midas retail location efficiently, safely, and effectively. They enforce policies, procedures, and standards; schedule mechanics' and technicians' work; manage outside orders; ensure jobs are completed on time and to quality standards; meet customer expectations; and promote team safety.

Service Managers assist customers with tire selections and recommend under-car repair services. They direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work to support timely, high-quality service. They also drive sales initiatives, communicate with customers, assess their needs, explain requested or necessary repairs and maintenance, and work to ensure customer satisfaction.

The company offers competitive weekly pay with guaranteed base pay and weekly bonus potential, a five-day work week with Sundays and one other weekday off, a 401(k) plan with employer match, health, dental, vision, and life insurance, paid vacations, paid holidays and general PTO, opportunities for promotion from within, and covered uniform expenses.

Requirements

• At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
• Must be at least 18 years old.
• Must be authorized to work in the United States.
• Able to stand, walk, bend, and lift or move items weighing over 50 pounds.
• Values dependability, teamwork, and providing quality service in a fast-paced environment.

Responsibilities

• For Assistant Managers: Support the Store Manager in operating the location efficiently, safely, and effectively.
• Enforce established policies, procedures, and standards.
• Schedule mechanics' and technicians' work and manage outside orders.
• Ensure quality and timely completion of jobs, meet customer expectations, and support team-member safety.
• For Service Managers: Assist customers with tire selections and recommend necessary under-car repair services.
• Direct the workflow of mechanics, alignment technicians, and tire technicians, and stage repair and maintenance work.
• Drive sales initiatives and communicate with customers to assess needs and explain requested or necessary automotive repairs and maintenance.
• Ensure customers are satisfied with their in-store experience and strive to meet expectations.

Benefits

• Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
• Five-day work week with Sundays and one other weekday off.
• 401(k) retirement savings plan with employer match.
• Health, dental, vision, and life insurance coverage.
• Paid vacations, paid holidays, and general PTO.
• Career growth and promotion-from-within commitment.
• Uniform expenses covered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed