Midas - Automotive Assistant & Service Managers
About The Position
Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is hiring full-time Assistant and Service Managers for a service, repair, and tire center in Columbus, Ohio. Assistant Managers support the Store Manager in operating a Midas retail location efficiently, safely, and effectively. They enforce established policies, procedures, and standards; schedule mechanics’ and technicians’ work; manage outside orders; ensure jobs are completed on time and to quality standards; meet customer expectations; and help maintain team safety. Service Managers help customers select tires and recommend necessary under-car repair services. They direct the workflow of Mechanics, Alignment Technicians, and Tire Technicians, and stage vehicle repair and maintenance work to support timely, high-quality service. They also drive sales initiatives, communicate directly with customers, assess customer needs, explain requested or necessary repairs and maintenance, and work to ensure customer satisfaction. The employer offers competitive weekly pay consisting of guaranteed base pay and weekly bonus potential, a five-day work week with Sundays and one other weekday off, a 401(k) plan with employer match, health, dental, vision, and life insurance, paid vacations, paid holidays, general PTO, uniform expense coverage, and opportunities for advancement from within.
Requirements
- At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
- Values dependability, teamwork, and providing quality service in a fast-paced environment.
Responsibilities
- Assistant Managers support the Store Manager in ensuring the location operates efficiently, safely, and effectively.
- Enforce established policies, procedures, and standards.
- Schedule mechanics’ and technicians’ work.
- Manage outside orders.
- Ensure quality and timely completion of jobs and meet customer expectations.
- Support the safety of team members.
- Assist customers with tire selections and recommend necessary under-car repair services.
- Direct the workflow of Mechanics, Alignment Technicians, and Tire Technicians.
- Stage vehicle repair and maintenance work.
- Drive sales initiatives.
- Communicate directly with customers, assess their needs, and provide information about requested or necessary automotive repairs and maintenance.
- Ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Benefits
- Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
- Five-day work week with Sundays and one other weekday off.
- 401(k) retirement savings plan with employer match.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Paid vacations.
- Paid holidays.
- General paid time off.
- Uniform expenses covered.
- Commitment to promoting from within.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
