Automotive Service Advisor (Earnings of up to $100k plus)
About The Position
Sir Walter Chevrolet, Raleigh's Premier Chevrolet Dealer, is seeking a motivated and customer-focused Automotive Service Advisor to join their growing team. As a family-owned dealership since 1928, they have a strong reputation for exceptional customer service and investing in their employees. With a recent major investment in a brand-new, state-of-the-art service drive and an expansion of their service department from 20 to 30 bays, this role offers significant earning potential and an enhanced work environment. If you are looking for a dealership committed to growth and success, Sir Walter Chevrolet would like to meet you.
Requirements
- Previous automotive Service Advisor experience required.
- Strong understanding of automotive maintenance and repair.
- Excellent customer service and communication skills.
- Organized with outstanding time management abilities.
- Ability to multitask in a high-volume service environment.
- Professional appearance and positive attitude.
- Valid driver's license with a clean driving record.
- Ability to pass a pre-employment background check and drug screening.
Nice To Haves
- GM dealership experience preferred, but not required.
- Dealership experience preferred.
Responsibilities
- Manage the daily flow of the service drive while ensuring every customer receives prompt, professional, and courteous service.
- Build lasting customer relationships by taking ownership of each customer's experience from write-up through vehicle delivery.
- Communicate repair recommendations, maintenance needs, and repair timelines clearly and professionally.
- Coordinate with technicians to maximize shop productivity and maintain efficient workflow.
- Ensure technician time is consistently and effectively sold through accurate estimates and proper scheduling.
- Provide concierge-level support for customer inquiries, whether by phone, text, email, or in person.
- Maintain accurate repair orders and documentation.
- Thrive in a fast-paced, team-oriented environment while delivering an exceptional customer experience.
Benefits
- Medical, Dental & Vision Insurance
- Life Insurance
- 401(k) with company benefits
- Paid Vacation
- Paid Time Off
- Paid Holidays
- $300 Monthly Demo Allowance
- Employee Discounts on Vehicles, Parts & Service
- Company & Family Events
- Opportunities for advancement within a growing dealership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
