Automotive Senior Service Advisor / Writer | Up to $100k & Weekends Off | McQueen Guadalupe
About The Position
The Automotive Senior Service Advisor / Writer serves as the primary point of contact for guests seeking vehicle repairs. The role guides guests through the repair process, explains repair solutions clearly, keeps guests informed about vehicle status, and helps ensure their satisfaction. The Service Advisor also manages store workflow, sells services honestly, supports the team, and helps build long-term relationships with guests. This position is at the Christian Brothers Automotive location at 763 N. McQueen Rd. in Gilbert, Arizona. The schedule is Monday through Friday, 7 a.m. to 6 p.m., with weekends off. The posting describes compensation as salary plus commission, with earnings up to $100,000 for highly qualified candidates.
Requirements
- Hold a current driver’s license.
- Have a driving record acceptable to the current insurance carrier.
- Be proficient with Windows-based computer software and automotive store applications.
- Have experience in automotive customer service and service sales.
- Be dependable and reliable for the Monday–Friday, 7 a.m.–6 p.m. schedule.
- Be able to spend most of the workday standing and walking, including coordinating parts.
- Occasionally lift and carry objects weighing over 50 pounds.
- Maintain a brisk work pace in a high-volume environment.
Nice To Haves
- Associate degree preferred.
Responsibilities
- Greet every guest with hospitality and respect.
- Present appropriate vehicle repair solutions in a clear, understandable way.
- Manage store workflow effectively and efficiently.
- Sell services consistently while maintaining honesty and integrity.
- Maintain a positive attitude and team atmosphere.
- Communicate professionally and clearly by phone.
- Build long-term relationships between the store, the Service Advisor, and guests.
- Direct, coordinate, and participate in guest service activities.
- Shuttle guests as needed.
- Ensure repairs are performed to proper specifications.
- Work as a team and assist other employees as needed.
- Perform other duties as assigned.
Benefits
- Salary plus commission, with compensation up to $100,000 for highly qualified candidates.
- Weekends off.
- Employer-paid financial wellness program and app, SmartDollar and EveryDollar.
- Paid vacation and paid holidays.
- Healthcare benefits available.
- Matching retirement plans.
- Ongoing training and career advancement.
- Employee appreciation events.
- Team Member Celebration Program recognizing birthdays and achievements.
- Employee Point Store access to redeem training points for swag and rewards.
- Continuous training through the CBA Flywheel Learning System.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
