Automotive Service Advisor

ACE Jiffy Lube•Miami, FL
•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is seeking a full-time Automotive Service Advisor in Miami, Florida. The role focuses on delivering positive customer experiences while meeting sales goals. The Service Advisor is the main point of contact between customers and auto technicians, guides customers through selected services, and explains recommended maintenance and repair options, including tires and brakes. The position offers competitive base pay plus commission, with potential earnings of up to $80,000 per year. ACE is a full-service lubrication, fluid, and automotive maintenance center that aims to provide fast, friendly, clean, and professional service. The company describes its culture as team-oriented, supportive, and collaborative, and encourages employees to share ideas.

Requirements

  • Must be at least 18 years old.
  • Previous sales and service advisor experience.
  • Valid driver's license.
  • Strong communication and customer service skills.
  • Ability to connect with people, communicate patiently and empathetically, and discuss cars.
  • Ability to organize and prioritize tasks effectively and attention to detail.

Responsibilities

  • Provide excellent customer service and work toward sales goals.
  • Guide customers through the services they have selected.
  • Serve as the main point of contact between customers and auto technicians.
  • After a vehicle service review, advise customers about tires, brakes, and other recommended services.
  • Explain the benefits, costs, and product features of recommended services in an understandable way.
  • Build customer connections and trust to encourage repeat business.

Benefits

  • Paid vacation after one year of employment.
  • Comprehensive health care coverage.
  • Dental insurance.
  • Vision insurance.
  • Basic life insurance.
  • Short-term and long-term disability coverage.
  • 401(k) savings and retirement program.
  • Bereavement leave.
  • Performance and longevity bonus platforms.
  • Employee oil changes and discounts.
  • Competitive base pay plus commission, with potential earnings up to $80,000 per year.
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