Automotive Service Advisor

Kansas City Hyundai•Merriam, KS

About The Position

Kansas City Hyundai is hiring a motivated, customer-focused Automotive Service Advisor for its growing service department in Kansas City, Missouri. The role focuses on assisting customers with vehicle service needs, coordinating repairs with technicians, and keeping customers informed throughout the repair process. The position offers annual earning potential of $70,000–$120,000, three weeks of PTO after one year of employment, and an opportunity to grow with an established dealership in a professional, team-focused environment.

Requirements

  • Excellent communication and customer service skills.
  • Strong organizational and time-management abilities.
  • Ability to work in a fast-paced environment.
  • A team-oriented attitude and a desire to succeed.
  • Automotive knowledge and the ability to explain repairs to customers.

Nice To Haves

  • Previous automotive service advisor experience is preferred.

Responsibilities

  • Greet customers and write accurate repair orders.
  • Listen to customer concerns and recommend appropriate maintenance and repairs.
  • Communicate repair recommendations, pricing, and timelines clearly.
  • Work closely with technicians to ensure quality repairs and timely vehicle delivery.
  • Keep customers informed throughout the repair process.
  • Build lasting customer relationships and maintain high customer satisfaction.

Benefits

  • Annual earning potential of $70,000–$120,000.
  • Three weeks of PTO after one year of employment.
  • Opportunity to grow with an established dealership.
  • Professional, team-focused work environment.
  • Opportunity to build customer relationships and grow a career in the automotive industry.
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