Automotive Service Advisor Tires & Auto Repair

Big O Tires - Murrieta•Murrieta, CA
•$50,000 - $75,000

About The Position

Big O Tires Murrieta is hiring an Automotive Service Advisor to work at its busy front counter. The role helps customers choose tires, understand repair recommendations, and plan routine maintenance. The company describes its workplace as family-oriented and offers benefits, paid time off, and opportunities for advancement.

Requirements

  • At least three years of experience in tire and automotive service sales.
  • Strong knowledge of tires, auto repair, and preventive maintenance.
  • A track record of meeting sales goals and building customer loyalty.
  • Clear communication and strong organizational skills.
  • Ability to juggle priorities in a busy shop.

Responsibilities

  • Greet customers and answer calls.
  • Recommend tires and services that fit customers’ needs and budgets.
  • Prepare estimates and explain inspection findings and warranties.
  • Obtain customer approval for repairs.
  • Coordinate with technicians and update customers on pricing and completion times.
  • Follow up on declined work and help customers plan future service.
  • Stay current on products and promotions.
  • Assist with showroom upkeep, receiving, and inventory as needed.

Benefits

  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training and development
  • Vision insurance
  • Competitive salary
  • Dental insurance
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