Auto Service Advisor
Kunes Auto Group•Belvidere, IL
•$60,000 - $100,000
About The Position
Kunes Auto Group is seeking an experienced, customer-oriented Automotive Service Advisor. The advisor serves as a link between customers and the service department, helping ensure vehicles receive appropriate care and customers have an outstanding experience. The role involves assessing service needs, preparing repair orders, communicating inspection findings and repair progress, and obtaining customer authorization for work.
Requirements
- At least 2 years of prior Service Advising experience in a dealership.
- Strong communication and organizational skills, with attention to detail.
- Ability to multitask.
- Proficiency with computer systems and service scheduling software.
- Valid driver’s license and a clean driving record.
Responsibilities
- Greet customers, assess their vehicle concerns, and record their needs.
- Prepare detailed repair orders, including labor and parts estimates, for customer approval.
- Communicate inspection results and recommend necessary corrective actions.
- Update customers on repair progress, explain costs, and obtain authorization for additional work.
- Schedule service appointments.
- Address customer concerns promptly and maintain high customer satisfaction standards.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid time off
- Holiday pay
- Employee discounts on vehicles, parts, and services
- Ongoing training and development opportunities
- Daily Pay Program
- Supportive, team-oriented work environment with room for career growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
