Auto Service Advisor

Fleet Farm Careers • Mankato, MN

9d

About The Position

The Auto Care Advisor works in a fast-paced environment helping customers identify automotive needs, recommending suitable products and services, and balancing multiple priorities. The role is open to people new to automotive as well as experienced professionals, with opportunities to build automotive knowledge, strengthen skills, and grow a career. The advisor schedules service appointments, prepares estimates, explains services and payment options, and promotes automotive products and services. The role also supports Auto Care Center events, promotions, loyalty programs, and Fleet Farm initiatives while helping ensure work is completed accurately and to a high standard.

Requirements

• High school diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Ability to lift up to 50 lbs.
• At least 16 years of age with a valid driver’s license.
• Previous experience in a customer-focused role.

Nice To Haves

• Previous experience in an auto service or mechanical setting.

Responsibilities

• Engage customers to understand their automotive needs and provide knowledgeable guidance.
• Recommend products and services suited to the customer's vehicle and situation.
• Schedule service appointments and prepare estimates.
• Clearly explain recommended services, costs, and payment options.
• Promote and sell tires, parts, accessories, and automotive services based on customer needs.
• Maintain knowledge of automotive products, services, and basic maintenance, including oil changes, fluid checks, and battery installation.
• Support Auto Care Center events, promotions, loyalty programs, and other Fleet Farm initiatives.
• Help ensure services are completed accurately and to a high standard.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED