Automotive Service Advisor - Toyota

Modern Nissan of Hickory • Winston-Salem, NC

1d • $50,000 - $120,000 • Onsite

About The Position

Modern Toyota of Winston-Salem is looking for a motivated, customer-focused Service Advisor to join our growing team. This role serves as the primary point of contact between customers and service technicians, ensuring an exceptional service experience from start to finish. The ideal candidate thrives in a fast-paced environment, enjoys building customer relationships, and is driven by performance-based earnings.

Requirements

• Strong customer service and communication skills.
• Sales-oriented mindset with the ability to build trust.
• Excellent organizational and multitasking abilities.
• Ability to work in a fast-paced dealership environment.
• Valid driver's license with a clean driving record.

Nice To Haves

• Previous automotive service advisor experience preferred.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document vehicle needs.
• Recommend maintenance and repair services based on manufacturer recommendations.
• Prepare estimates and explain repairs clearly.
• Communicate with technicians throughout the repair process.
• Keep customers updated on vehicle status and timelines.
• Deliver exceptional customer service that builds long-term relationships.
• Ensure repair orders are accurate and completed efficiently.

Benefits

• FREE Employee Health Insurance
• Competitive commission pay plan with earning potential of $50,000–$120,000+ annually
• Performance and bonus incentives
• 401(k) with Company Match
• Dental & Vision Insurance
• Paid Time Off & Paid Holidays
• Employee Discounts
• Ongoing Training & Career Development
• Advancement Opportunities within Modern Automotive Network

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed