Automotive Service Advisor | Heritage Hyundai Towson

MileOne Autogroup • Towson, MD

1d

About The Position

Heritage Hyundai Towson is seeking a dynamic, customer-focused Automotive Service Advisor / Service Writer to join its fast-paced, high-energy Service Department. The role focuses on building customer relationships and helping customers understand their vehicle service needs. The listed salary range is $31,200 to $150,000, with unlimited earning potential. MileOne also describes opportunities for career advancement, a positive, success-driven work environment, and training and mentoring.

Requirements

• At least 2 years of dealership experience in automotive service writing.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Basic knowledge of MS Office, computer software, and the internet, as well as general mathematical skills.
• Working knowledge of basic car functions, characteristics, and operations.

Nice To Haves

• Reynolds Ignite experience.

Responsibilities

• Provide customer service related to vehicle service care and manufacturer’s warranty specifications.
• Schedule and manage service appointments and service estimates.
• Address and resolve customer complaints.

Benefits

• Health and financial benefits.
• Training and mentoring.
• Employee Purchase Program.
• MileOne Support Fund.
• NextMile Scholarship Program.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed