Hyundai Service Advisor

Schomp Automotive Group•Aurora, CO

4d•$65,000 - $95,000•Onsite

About The Position

The Service Advisor works with the Service Team to deliver a strong guest experience and exceed customer expectations. The role involves initiating automotive services and repairs, identifying vehicle performance concerns, preparing repair orders, and maintaining customer rapport through clear communication about estimates, repairs, and vehicle return expectations. This is an active, customer-facing position for someone comfortable being on their feet and providing hospitality. Automotive dealership Service Advisor experience is required.

Requirements

Automotive dealership Service Advisor experience.
Possess and maintain a valid driver’s license.
Possess and maintain an acceptable Motor Vehicle Record (MVR).

Responsibilities

Initiate automotive services and repairs by identifying performance problems and services requested.
Troubleshoot vehicle problems by listening to and clarifying the customer’s description of symptoms, conducting inspections and test drives, reviewing vehicle maintenance records, and examining service schedules.
Prepare repair orders by describing symptoms, problems, discovered causes, and required repairs and services.
Maintain customer rapport by explaining estimates and expected vehicle return timing, obtaining approval of estimates, exchanging contact telephone numbers, answering questions and concerns, and arranging towing or temporary transportation.

Benefits

Medical, dental, and life insurance
Pet insurance
401(k) with company match
Paid vacation, sick, and benefit days
Short-term and long-term disability
Accident insurance
On-site gym or gym reimbursement
Employee Assistance Program offering counseling sessions and financial and legal advice
Leadership and development training
Employee discounts on vehicles, parts, and service
Potential bonuses and region-specific benefits