Hyundai Service Advisor

Schomp•Aurora, CO

2d•Onsite

About The Position

The Hyundai Service Advisor works with customers to initiate automotive services and repairs, identify vehicle performance problems, and determine requested services. The role focuses on a high level of hospitality and guest experience, including explaining repair estimates, obtaining approvals, and coordinating communication and transportation needs. The position is located at 100 Havana St, Aurora, CO 80010, is full-time, and has a commission-based pay range of $65,000–$95,000 per year. The application window is expected to close on November 11, 2026.

Requirements

Automotive dealership Service Advisor experience.
Possess and maintain a valid driver's license.
Possess and maintain an acceptable Motor Vehicle Record (MVR).

Responsibilities

Initiate automotive services and repairs by identifying performance problems and services requested.
Troubleshoot vehicle problems by listening to and clarifying customer descriptions, conducting inspections and test drives, checking maintenance records, and reviewing service schedules.
Prepare repair orders by documenting symptoms, problems, discovered causes, and required repairs and services.
Maintain customer rapport by explaining estimates and expected vehicle return times, obtaining approval of estimates, exchanging contact information, answering questions and concerns, and arranging towing or temporary transportation.

Benefits

Medical insurance
Dental insurance
Life insurance
Pet insurance
401(k) with company match
Paid time off, including vacation, sick, and benefit days
Short-term and long-term disability
Accident insurance
On-site gym or gym reimbursement
Employee Assistance Program offering counseling sessions and financial and legal advice
Career, leadership, and development training
Employee discounts on vehicles, parts, and service
Potential bonuses and region-specific benefits