Honda Automotive Salesperson

Hendrick Automotive Group•Rick Hendrick Honda (FL), FL
•Onsite

About The Position

The Automotive Salesperson sells new or used vehicles at a profit to the dealership while ensuring customer satisfaction. The position has no direct supervisory responsibilities. The salesperson meets dealership sales goals, helps customers select vehicles, explains and demonstrates vehicle features, recommends optional equipment, quotes prices, completes sales paperwork, and arranges vehicle delivery and registration. The role also involves business development, addressing customer concerns, maintaining customer satisfaction standards, and following company policies, safety rules, and core values. The work takes place throughout dealership premises, indoors and outdoors, including the outdoor car lot and customer test drives. It involves frequent movement around company facilities and heavy standing work. Scheduled shifts may include evenings, weekends, and holidays. Regular and predictable attendance is required.

Requirements

  • High school diploma desired.
  • Automotive field of study or work experience desired.
  • Prior sales and/or customer service experience desired.
  • Valid driver’s license.
  • Intermediate knowledge of Microsoft Office products.
  • Intermediate ability to learn web applications for customer management.
  • Ability to understand and follow instructions.
  • Ability to communicate effectively with customers and company personnel.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to effectively present information in one-on-one and small-group situations to customers and other employees.
  • Ability to add, subtract, multiply, and divide.
  • Ability to apply common-sense understanding to carry out instructions and deal with standardized situations.
  • Regular and predictable attendance.

Nice To Haves

  • Up to 3 years of desired work experience.

Responsibilities

  • Meet dealership sales goals.
  • Greet customers and determine the make, type, and quality of vehicle they want.
  • Explain vehicle features and demonstrate vehicle operation in the showroom or on a demonstration drive.
  • Suggest optional equipment for customers to purchase.
  • Compute and quote sales prices, including tax, trade-in allowance, and discounts.
  • Complete paperwork accompanying vehicle sales, including sales slips or sales contracts.
  • Arrange for vehicle delivery and registration.
  • Research availability of models and optional equipment.
  • Engage in business development.
  • Address customer concerns.
  • Maintain CSI at or above company standards.
  • Maintain an organized, clean, and safe work area.
  • Participate in required training.
  • Record all hours worked accurately in the company timekeeping system.
  • Follow Safeguards rules and regulations.
  • Demonstrate the company’s Core Values.
  • Comply with company policies and procedures.
  • Observe Federal, State, Local, and company safety rules and regulations while performing duties.
  • Perform other duties as assigned.
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