Automotive Sales Professional

Raccar•Gilbert, AZ

About The Position

Volvo Cars Gilbert is seeking a motivated, customer-focused Automotive Sales Professional to join its Sales team. The role is responsible for creating an exceptional vehicle-buying experience by assisting customers throughout the sales process, from identifying their needs and demonstrating vehicles through completing purchases and ensuring continued satisfaction. The ideal candidate is professional, energetic, relationship-driven, and committed to outstanding customer service while achieving individual and dealership sales goals. The role may involve working indoors or outdoors, with exposure to vehicle traffic, varying temperatures, noise, and typical automotive workplace conditions. Other job-related duties may be assigned by management.

Requirements

Strong communication, interpersonal, and relationship-building skills.
Professional, customer-focused attitude.
Ability to work in a fast-paced, team-oriented environment.
Self-motivation and ability to meet established sales goals.
Comfort learning vehicle technology and explaining features to customers.
Basic computer and CRM skills.
Valid driver's license and acceptable driving record.
Must meet company insurance requirements.

Nice To Haves

Previous automotive sales experience is preferred but not required.
Previous sales, hospitality, retail, or customer service experience is a plus.

Responsibilities

Greet customers in a professional, friendly, and welcoming manner.
Identify customer needs, preferences, and budget to recommend appropriate vehicles.
Maintain thorough knowledge of new and pre-owned inventory, vehicle features, technology, and available options.
Present and demonstrate vehicles professionally and conduct test drives.
Guide customers through vehicle selection and purchase.
Explain vehicle features and technology during sales and delivery.
Work with Sales Management and Finance to support an efficient customer experience.
Follow up with prospective customers by phone, email, text, and other approved methods.
Maintain relationships with existing customers to encourage repeat and referral business.
Maintain accurate customer information and sales activity in dealership systems.
Stay informed about manufacturer programs, incentives, and promotions.
Meet or exceed individual and dealership sales goals.
Participate in dealership training, sales meetings, and manufacturer training programs.
Maintain a professional appearance and represent Volvo Cars Gilbert positively.
Help maintain vehicle displays and ensure inventory is properly presented.
Perform other job-related duties as assigned by management.