Automotive Sales Manager

Valley Truck Centers•Cuyahoga Falls, OH

About The Position

Valley Automotive Group is seeking an experienced automotive professional to join its leadership team in Northeast Ohio as an Automotive Sales Manager. The role focuses on leading the dealership’s used vehicle operation, with particular emphasis on vehicle appraisals, inventory acquisition, market analysis, pricing, and inventory management. The manager will also lead and develop the sales team, drive new and used vehicle performance, and work with dealership leadership and other departments to improve overall operations and customer satisfaction. The position is intended for a well-rounded automotive retail leader who understands the used vehicle market and can make sound acquisition decisions, manage inventory performance, work deals, and develop people. Candidates may have backgrounds as a General Sales Manager, Used Car Manager, Sales Manager, or another experienced automotive retail leader. The opportunity is confidential, and inquiries will be handled discreetly.

Requirements

Previous automotive dealership sales management experience.
Strong understanding of used vehicle operations and the current automotive marketplace.
Demonstrated experience with vehicle appraisals, trade evaluations, and used vehicle acquisition.
Knowledge of auction markets, wholesale values, retail pricing, and inventory management.
Ability to recognize acquisition opportunities and make sound business decisions.
Strong leadership, communication, negotiation, and organizational skills.
Proven ability to coach and develop a sales team.
Ability to work in a fast-paced, performance-driven dealership environment.
Bachelor’s degree in Business Administration, Management, or a related field.
Minimum of 5 years of experience in a service management role or similar position.
Proven track record of managing teams and improving service delivery.
Experience developing and implementing service strategies and processes.
Familiarity with industry standards and best practices in service management.
Ability to analyze service metrics and implement improvements.
Proficiency in service management software and tools.
Strong problem-solving and decision-making abilities.
Ability to work under pressure and manage multiple priorities.
Customer-focused mindset and commitment to high-quality service.

Nice To Haves

Experience with CDK, vAuto, and other dealership technology.

Responsibilities

Lead and develop the dealership’s used vehicle operation.
Perform vehicle appraisals, including customer trade evaluations and outright vehicle purchases.
Identify and develop used vehicle acquisition opportunities through trades, service drive purchases, direct purchases, auctions, and other sourcing channels.
Monitor used vehicle market conditions, auction trends, wholesale values, retail demand, and competitive pricing.
Make sound vehicle acquisition decisions based on market desirability and value.
Monitor inventory aging, pricing, turn rates, and overall inventory performance.
Coordinate with reconditioning and merchandising teams to prepare inventory for sale quickly.
Provide daily leadership, direction, and accountability to the sales team.
Drive new and used vehicle sales performance and dealership objectives.
Assist with appraisals, deal structure, negotiations, and closing opportunities.
Coach, develop, and motivate sales professionals.
Maintain follow-up processes for showroom traffic, phone calls, internet leads, and unsold opportunities.
Work with dealership leadership to identify opportunities and improve performance.
Maintain an understanding of how dealership departments work together.
Maintain working relationships with Service, Parts, and Finance.
Monitor key performance indicators and identify opportunities for improvement.
Maintain high standards of customer satisfaction, professionalism, and operational execution.