Automotive Sales Consultant, Nissan Warwick

Balise Motor Sales•Warwick, RI

2d•$30,000 - $130,000•Onsite

About The Position

The Automotive Sales Consultant provides customers with an exceptional vehicle-purchasing experience by sharing information about new and pre-owned vehicles and helping customers make informed buying decisions. The role uses a CRM system to record customer information, follow up professionally and promptly, and maintain relationships with prospective and sold customers. Automotive sales experience is not necessary. The position includes a paid 90-day training program and an aggressive performance compensation plan. The Sales Consultant works under the direct supervision of the Assistant Sales Manager, Sales Manager, and General Sales Manager. The company offers structured training and advancement opportunities, including potential paths from sales to finance management, sales management, and general management.

Requirements

Communicate effectively with others.
Present information clearly and professionally.
Manage one's own time effectively.
Type efficiently to enter accurate information into a tracking system.
Solve basic math calculations.
Have basic computer skills.
Hold a current, valid driver's license and meet the required insurability rating.

Responsibilities

Greet customers promptly, professionally, and in a friendly manner.
Gather contact and interest information from new customers and enter it accurately in the CRM.
Maintain relationships with prospective and previous customers by suggesting trade-ins, responding to inquiries, recommending campaigns and promotions, and following up on leads from various sources.
Present vehicles professionally and explain their characteristics, capabilities, features, warranties, and services.
Continuously build knowledge of new and updated product information.
Offer and accompany customers on vehicle demonstration rides.
Schedule and maintain a personal calendar for customer appointments and follow-ups.
Attend and actively participate in daily sales and training meetings to help achieve individual and department goals.
Maintain the appearance and cleanliness of inventory on display lots and in showrooms.
Qualify buyers by understanding their requirements and interests.
Close sales by addressing objections, asking for the sale, negotiating price, completing sales or purchase contracts, explaining contract provisions, offering and explaining warranties, services, and financing, collecting payment, and delivering the vehicle when applicable.
Take ownership of requests and explore opportunities to add value to job accomplishments.