Automotive Sales
About The Position
Lou Fusz Chrysler, Jeep Dodge and Ram in O'Fallon, Missouri, is seeking a motivated, competitive, people-focused Consumer Sales Consultant to build customer relationships, earn trust, identify customer needs, and support vehicle purchases. Automotive experience is not required; the company provides training, tools, technology, and support. New Sales Consultants receive a $3,000-per-month guarantee for their first three months while they complete training, learn the dealership’s processes and technology, and establish a customer base. The role involves helping customers choose vehicles, demonstrating vehicle features, conducting test drives, explaining ownership options, developing new business, guiding customers through the purchase and documentation process, and assisting with vehicle delivery. Consultants work with Sales Managers and teammates to meet individual and dealership objectives, follow established sales processes, and continually develop their product knowledge, technology skills, and sales abilities. The position requires a flexible schedule, including weekends.
Requirements
- Sales or customer-facing experience in any industry; automotive experience is not required.
- Motivation, coachability, competitiveness, and enjoyment of working with others.
- A passion for helping customers and contributing to team success.
- A hunter mentality and strong desire to compete and win.
- Ability to follow a proven process and maintain the discipline required for success.
- Excellent verbal and written communication skills.
- Strong relationship-building and interpersonal skills.
- Motivation to meet and exceed measurable performance goals.
- Technical aptitude and willingness to learn modern sales tools and technology.
- Highly motivated, entrepreneurial mindset.
- Ability to work a flexible schedule, including weekends.
- Professional, well-groomed appearance.
- Clean driving record.
- Ability to meet applicable pre-employment drug screening and insurability requirements.
Responsibilities
- Build genuine customer relationships and deliver an exceptional buying experience from beginning to end.
- Understand customers’ needs, preferences, lifestyles, and budgets to help identify suitable vehicles.
- Maintain relationships with previous customers to encourage repeat business and referrals.
- Respond professionally and promptly to customer inquiries and opportunities.
- Demonstrate vehicle features, capabilities, technology, and benefits, and conduct informative test drives.
- Explain available warranties, services, financing options, service contracts, and other ownership solutions.
- Maintain knowledge of dealership vehicles, competitive models, manufacturer programs, and industry trends.
- Build and maintain a customer base; follow up with prospects and previous customers.
- Engage potential customers through dealership traffic, inquiries, referrals, community activities, and other opportunities.
- Identify trade-in and future purchase opportunities, and use sales technology and tools to manage opportunities and strengthen customer relationships.
- Guide customers through the buying process, address questions and concerns, ask for the sale, and work toward mutually beneficial solutions.
- Complete required sales and purchase documentation and assist with vehicle delivery.
- Work with Sales Managers and teammates to achieve individual and dealership objectives.
- Communicate professionally and keep management informed about customer opportunities and activity.
- Follow established sales processes and performance standards, and continually develop product knowledge, technology skills, and sales abilities.
Benefits
- $3,000-per-month guarantee for the first three months of training and onboarding.
- Competitive medical, dental, and vision reimbursement plans.
- Company-paid life insurance.
- Company-paid long-term disability coverage.
- 401(k) plan with company match.
- Vacation time.
- Paid holidays.
- Personal time off.
- Bereavement leave.
- Employee discounts.
- Referral bonus opportunities.
- Academy training and professional development.
- Athletic scholarship opportunities.
- Career growth and advancement opportunities.
- Positive, team-oriented environment focused on employee success and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
