Automotive Sales

Lou Fusz Subaru Creve Coeur•Creve Coeur, MO
•Onsite

About The Position

Lou Fusz Subaru in Creve Coeur, Missouri, is seeking a motivated, competitive, people-focused Automotive Sales Consultant to build customer relationships and guide customers through the vehicle-buying experience. Automotive experience is not required; the company provides training, tools, technology, and support. Candidates with customer service or other customer-facing experience are encouraged to apply. New Sales Consultants receive a $3,000-per-month guarantee for their first three months while completing training, learning dealership processes and technology, and establishing a customer base. The position involves understanding customer needs and recommending appropriate vehicles, demonstrating vehicle features and conducting test drives, explaining ownership options, developing new business, guiding customers through the purchase process, completing sales documentation, and assisting with vehicle delivery. Consultants work with Sales Managers and teammates, follow established processes and performance standards, and continue developing product knowledge, technology skills, and sales abilities. The role requires a flexible schedule, including weekends, a clean driving record, and the ability to meet applicable pre-employment drug-screening and insurability requirements.

Requirements

  • Sales or customer-facing experience in any industry; automotive experience is not required.
  • Motivation, coachability, competitiveness, and enjoyment of working with others.
  • Passion for helping customers and contributing to team success.
  • A hunter mentality and strong desire to compete and win.
  • Ability to follow a proven process and maintain discipline.
  • Excellent verbal and written communication skills.
  • Strong relationship-building and interpersonal skills.
  • Motivation to meet and exceed measurable performance goals.
  • Technical aptitude and willingness to learn modern sales tools and technology.
  • Highly motivated, entrepreneurial mindset.
  • Ability to work a flexible schedule, including weekends.
  • Professional, well-groomed appearance.
  • Clean driving record.
  • Ability to meet applicable pre-employment drug-screening and insurability requirements.

Responsibilities

  • Build genuine customer relationships and provide an exceptional buying experience.
  • Learn customers’ needs, preferences, lifestyles, and budgets to help identify suitable vehicles.
  • Maintain relationships with previous customers to encourage repeat business and referrals.
  • Respond professionally and promptly to customer inquiries and opportunities.
  • Demonstrate vehicle features, capabilities, technology, and benefits, and conduct informative test drives.
  • Explain available warranties, services, financing options, service contracts, and ownership solutions.
  • Maintain knowledge of dealership vehicles, competitive models, manufacturer programs, and industry trends.
  • Build and maintain a customer base; follow up with prospects and previous customers.
  • Engage potential customers through dealership traffic, inquiries, referrals, community activities, and other opportunities.
  • Identify trade-in and future purchase opportunities, using available technology and sales tools to manage opportunities and strengthen relationships.
  • Help customers navigate the purchase process, address questions and concerns, ask for the sale, and work toward mutually beneficial solutions.
  • Complete required sales and purchase documentation and assist with vehicle delivery.
  • Work with Sales Managers and teammates to achieve individual and dealership objectives.
  • Communicate professionally and keep management informed about customer opportunities and activity.
  • Follow established sales processes and performance standards.
  • Continuously develop product knowledge, technology skills, and sales abilities.

Benefits

  • Competitive medical, dental, and vision reimbursement plans
  • Company-paid life insurance
  • Company-paid long-term disability coverage
  • 401(k) plan with company match
  • Vacation time
  • Paid holidays
  • Personal time off
  • Bereavement leave
  • Employee discounts
  • Referral bonus opportunities
  • Academy training and professional development
  • Athletic scholarship opportunities
  • Career growth and advancement opportunities
  • Positive, team-oriented environment focused on employee success and professional growth
  • $3,000-per-month guarantee for the first three months
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