Lia Nissan Glens Falls - Automotive Sales Consultant

The Lia Group • Queensbury, NY

4d

About The Position

Lia Nissan Glens Falls is seeking an experienced salesperson with a proven track record of selling new and used vehicles while maintaining exemplary customer satisfaction. The role focuses on providing an excellent customer experience and building long-term, repeat business relationships. Compensation is listed as $50,000–$100,000+; no sign-on bonus is offered. The position requires evening and Saturday availability and reports to the sales manager and general manager regarding deals, objectives, activities, and analysis.

Requirements

• Proven track record selling new and used vehicles while maintaining exemplary customer satisfaction.
• Punctual and reliable.
• Superior customer service skills.
• Willingness to work evenings and Saturdays.
• Ability to respond well to direction and suggestions from management.
• Ability and desire to achieve individual and department goals.
• Comfort communicating with customers by phone, email, text, and face-to-face.
• Ability to negotiate according to the trained method.
• Clean and valid driver's license.

Responsibilities

• Approach, greet, and offer assistance to customers entering the dealership lot or showroom.
• Develop a strong understanding of automobiles and dealership offerings, including features, trim levels, capabilities, and competitive models.
• Qualify customers by understanding their requirements and interests, then identify suitable vehicles and options.
• Demonstrate vehicles through walk-arounds, explain features and safety characteristics, conduct test drives, and explain warranties, safety ratings, and fuel mileage.
• Address objections, negotiate using the trained method, close deals, complete pre-sale documents, and work with customers’ insurance companies.
• Set realistic expectations and guide customers through the vehicle-purchasing process.
• Build rapport with new and repeat customers to encourage repeat business and referrals; suggest trade-ins, respond to inquiries, and recommend sales campaigns.
• Follow up with sold and unsold clients using various tools and software.
• Report new and pending deals, objectives, daily activities, and analysis to the sales manager and general manager.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with employer match.
• Continued education and manufacturer hands-on and web-based training.
• Paid time off.
• Paid weekly.
• Employer-funded life insurance plan.
• Discounts on services and parts.
• Employee vehicle purchase plans.
• Company-provided uniforms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed