Lia Honda Albany - Automotive Sales Consultant
About The Position
Lia Honda Albany is seeking an experienced Automotive Sales Consultant with a proven track record of selling new and used vehicles while maintaining exemplary customer satisfaction (CSI). The role focuses on delivering an excellent customer experience and building long-term relationships that encourage repeat business. Compensation is listed as $50,000–$100,000+, with no sign-on bonus. The position includes working with customers throughout the vehicle purchasing process, from greeting and identifying their needs to demonstrating vehicles, negotiating, completing pre-sale documents, and following up after the sale. The consultant reports on deals, objectives, and daily activities to the sales manager and general manager. Lia Auto Group describes itself as a group of 21 dealerships across New York, Connecticut, and Massachusetts, with more than 1,500 staff members. The company states that it offers opportunities for development and growth, competitive wages, benefits, and a safety-conscious work environment. It also supports local charities and nonprofit organizations through volunteerism and fundraising.
Requirements
- Experienced salesperson with a proven track record selling new and used vehicles while maintaining exemplary CSI.
- Punctual and reliable.
- Superior customer service skills.
- Willingness to work evenings and Saturdays.
- Ability to respond well to direction and suggestions from management.
- Ability and desire to achieve individual and department goals.
- Comfort communicating with customers by phone, email, text, and face-to-face.
- Ability to negotiate according to the trained method.
- Clean and valid driver's license.
Responsibilities
- Approach, greet, and assist customers entering the dealership lot or showroom.
- Develop a strong understanding of automobiles and the dealership’s offerings, including features, trim levels, capabilities, and competitive models.
- Qualify customers by understanding their requirements and interests, then identify vehicles and options that fit their needs.
- Conduct vehicle walk-arounds and explain features, safety characteristics, warranties, safety ratings, and fuel mileage; perform test drives.
- Address objections, negotiate using the trained method, ask for the sale, complete pre-sale documents, and work with customers’ insurance companies.
- Set realistic expectations and guide customers throughout the vehicle purchasing process.
- Build rapport with new and repeat customers to encourage repeat business and referrals; suggest trade-ins, respond quickly to inquiries, and recommend sales campaigns.
- Follow up with sold and unsold clients using available tools and software.
- Report new and pending deals, objectives, daily activities, and analysis to the sales manager and general manager.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan with employer match.
- Continued education and manufacturer hands-on and web-based training.
- Paid time off.
- Paid weekly.
- Employer-funded life insurance plan.
- Discounts on services and parts.
- Employee vehicle purchase plans.
- Company-provided uniforms.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
