Lia Honda Albany- Automotive Sales Consultant

The Lia Group • Albany, NY

1d • $50,000 - $100,000

About The Position

Lia Honda Albany is seeking an experienced Automotive Sales Consultant with a proven track record selling new and used vehicles while maintaining exemplary customer satisfaction (CSI). The role focuses on delivering an excellent customer experience and building long-term, repeat business relationships. Compensation is listed as $50K–$100K+. The position includes customer-facing sales work at the dealership and requires evening and Saturday availability. The consultant reports to the sales manager and general manager.

Requirements

• Punctual and reliable.
• Superior customer service skills.
• Willingness to work evenings and Saturdays.
• Ability to respond well to direction and suggestions from management.
• Ability and desire to achieve individual and department goals.
• Comfort communicating with customers by phone, email, text, and in person.
• Ability to negotiate in accordance with the trained method.
• Clean and valid driver's license.
• Experience selling new and used vehicles with a proven track record while maintaining exemplary CSI.

Responsibilities

• Approach, greet, and assist customers who enter the dealership lot or showroom.
• Develop strong knowledge of automobiles and dealership offerings, including features, trim levels, capabilities, and competitive models.
• Qualify customers by understanding their requirements and interests, then identify suitable vehicles and options.
• Conduct vehicle walk-arounds, explain features, safety characteristics, and other vehicle details, perform test drives, and explain warranties, safety ratings, and fuel mileage.
• Address customer objections, negotiate using the trained method, seek to close deals, complete pre-sale documents, and work with customers’ insurance companies.
• Set realistic expectations and guide customers through the vehicle purchasing process.
• Build rapport with new and repeat customers to encourage repeat business and referrals; suggest trade-ins, respond promptly to inquiries, and recommend sales campaigns.
• Follow up with sold and unsold clients using various tools and software.
• Report new and pending deals, objectives, daily activities, and analysis to the sales manager and general manager.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with employer match.
• Continued education and manufacturer hands-on and web-based training.
• Paid time off.
• Paid weekly.
• Employer-funded life insurance plan.
• Discounts on services and parts.
• Employee vehicle purchase plans.
• Company-provided uniforms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed