Automotive Sales Consultant- Luxury

Genesis of Carmel•Indianapolis, IN

3d•Onsite

About The Position

The Ed Napleton Automotive Group is seeking an experienced Sales Consultant for Napleton Genesis of Carmel. Sales Consultants represent the dealership and help provide a positive customer experience. The role involves assisting customers with vehicle selection, explaining vehicle features and options, maintaining customer relationships, and delivering vehicles while ensuring customers understand their operation, warranties, and paperwork. The position offers growth potential within a large automotive dealership group.

Requirements

At least 2 years of sales or customer service experience.
High school diploma or GED equivalent.
Excellent customer service, organizational, and negotiation skills.
Self-motivated, goal-oriented, and enthusiastic presence in a team environment.
Willingness to undergo a background check in accordance with local laws and regulations.
At least 18 years of age to comply with the company driving policy.

Nice To Haves

Prior proven customer-service or retail sales experience.

Responsibilities

Assist dealership customers, answer questions, and help them select a vehicle suited to their needs.
Follow up with customers promptly and maintain strong customer relationships.
Explain vehicle performance, applications, benefits, and optional equipment available for purchase.
Determine customers’ vehicle needs by asking questions and listening.
Deliver vehicles and explain operating features, warranty information, and paperwork to customers.
Stay informed about incoming inventory, vehicle features, accessories, and their customer benefits.
Introduce customers to service department personnel and explain the dealership’s repair and maintenance services.