Automotive Sales Consultant
About The Position
Automotive Sales Consultants sell automobiles by understanding and demonstrating vehicle characteristics, capabilities, and features; developing and qualifying prospective buyers; and closing sales. They greet customers on the sales floor, identify the vehicle they want, explain and demonstrate vehicle features, suggest optional equipment, research availability, and work with the Sales Manager to determine pricing and financing details. Consultants prepare sales paperwork, deliver vehicles and explain their operating features, warranties, and documentation, and maintain a system for developing prospects. They stay informed about products, attend scheduled sales meetings and training, follow company policies and procedures, and meet or exceed written sales forecasts. The LaFontaine Automotive Group is a family-founded automotive business established in 1980. It operates more than 55 retail franchises, seven collision centers, and over 60 locations in Michigan, and employs more than 3,000 people. Its mission is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience. The company emphasizes accountability, responsibility, respect, communication, teamwork, and passion, and participates in and contributes to nonprofit organizations, educational institutions, and charities throughout southeast Michigan.
Requirements
- High school diploma or GED.
- Valid driver's license and satisfactory Motor Vehicle Report (MVR).
- Experience in sales, hospitality, or customer service.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
- Ability to solve practical problems involving a variety of concrete variables and limited standardization.
- Ability to interpret written, oral, or schedule-form instructions.
Responsibilities
- Greet customers on the sales floor and determine the make, type, and quality of vehicle they want.
- Explain vehicle features and demonstrate how vehicles operate, in the showroom or on the road.
- Suggest optional equipment for customers to purchase.
- Research the availability of vehicle models and optional equipment.
- Consult with the Sales Manager when necessary and consult with a Sales Manager before allowing a customer to leave.
- Work with the Sales Manager to calculate and quote the sales price, including taxes, trade-in allowance, license fee, discounts, and credit-financing requirements.
- Prepare related paperwork and applications, such as sales slips and credit applications.
- Deliver new vehicles and explain their operating features, warranties, and paperwork to customers.
- Maintain a prospect development system.
- Stay knowledgeable about new products, features, and accessories.
- Attend sales meetings and training sessions at various locations as scheduled.
- Follow company policies and procedures.
- Meet or exceed written forecasts and projected sales numbers.
Benefits
- Competitive compensation
- Employee referral program
- Employee discounts on sales and service
- Medical, dental, and vision benefits
- Employer-paid life and AD&D insurance
- Employee Assistance Program
- Pet insurance
- Voluntary benefits, including flexible spending account, life and AD&D insurance, short- and long-term disability, critical illness and accident insurance, and legal and identity theft protection
- 401(k) with employer match
- Holiday Savings Program with employer match
- Paid time off
- Holiday pay
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
