Automotive Sales Consultant/Client Advisor

NELSON AUTO GROUP • Tulsa, OK

2d • $48,000 - $60,000 • Onsite

About The Position

Nelson Mazda is seeking motivated, professional Client Advisors to guide guests through the entire vehicle-buying process, from the first call, email, or showroom visit through vehicle delivery. The role emphasizes exceptional guest service, clear communication, and a pressure-free, transparent buying experience. Client Advisors receive a salary rather than traditional sales commissions, but the position remains goal-oriented and requires proactive follow-up, organization, and personal accountability.

The position includes structured paid training and certification. Pay begins at $4,000 per month during training and increases to $5,000 per month ($60,000 annually) upon successful certification. After certification, the team follows a normal four-day workweek. Advisors can earn additional bonuses, and receive an annual compensation review after their first year, with typical performance-based merit increases of 3–6%.

Requirements

• Demonstrated success meeting goals or delivering excellent customer service.
• Excellent verbal, written, and telephone communication skills.
• Strong computer proficiency and ability to learn multiple digital platforms quickly.
• Excellent organization, time management, and follow-through.
• Self-motivated and dependable, receptive to feedback, and committed to integrity.
• Must pass required pre-employment drug screening and background check.
• Must possess a valid driver’s license.
• Must be comfortable driving and demonstrating vehicles.

Nice To Haves

• Bachelor’s degree preferred.
• Experience in sales, hospitality, customer relationship management, or another customer-facing role strongly preferred.

Responsibilities

• Use multiple technology platforms to communicate with guests and manage the buying process.
• Answer guest calls and inquiries professionally and enthusiastically.
• Schedule appointments, manage a calendar, and proactively follow up with prospective and existing guests.
• Guide guests from initial contact through vehicle selection, test drive, purchase, and delivery.
• Clearly explain warranty and protection product options.
• Maintain strong knowledge of Mazda vehicles and dealership offerings.
• Accurately document guest interactions and keep sales activities organized.
• Build lasting relationships and deliver an experience that reflects Nelson’s core values.
• Work toward established sales, guest satisfaction, and activity goals.
• Maintain timely guest follow-up, accurate records, and organized appointments.
• Demonstrate dependable attendance, punctuality, and professional conduct.
• Complete required training and certification and participate in ongoing coaching.
• Take responsibility for the guest experience from first contact through delivery.

Benefits

• Medical, dental, and vision benefits.
• Flexible spending options.
• 401(k) with company matching up to 6%.
• Paid structured training and certification.
• Opportunity to earn additional bonuses.
• Annual compensation review after the first year, with typical merit increases of 3–6% based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed