Automotive Client Advisor

Rockland CDJR•Nanuet, NY

About The Position

The Automotive Client Advisor sells vehicles at a dealership and manages sales activities, from generating and managing leads through completing the sale and delivery. The role involves understanding customers’ vehicle needs, explaining and demonstrating vehicle features, researching inventory and options, negotiating pricing and financing or lease terms with sales and F&I managers, and completing sales paperwork. The advisor also delivers vehicles and familiarizes customers with them, attends required training and department meetings, and maintains regular, predictable attendance. The dealership offers a positive working environment, training and opportunities for advancement. The position requires sales ability, strong communication and customer service, organization, thorough follow-up, a valid driver’s license, and basic mathematical skills. A second language is preferred.

Requirements

  • One year of related experience and/or training, or an equivalent combination of education and experience.
  • Sales skills, strong communication, and excellent customer service skills.
  • Organization and thorough follow-up skills to stay in contact with clients before and after the sale.
  • Current valid driver’s license.
  • Mathematical skills, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.

Nice To Haves

  • Ability to speak a second language.

Responsibilities

  • Greet customers on the sales floor and perform a needs analysis, including the make, type, and desired features of a vehicle.
  • Explain vehicle features and demonstrate vehicle operation in the showroom or on the road.
  • Research model and optional-equipment availability using a computer database.
  • Work with Sales and F&I Managers to negotiate the sales price, including taxes, trade-in allowance, license fee, and discounts, as well as financing or lease-payment requirements.
  • Walk the lot and visually inspect inventory.
  • Complete paperwork and arrange vehicle delivery and registration.
  • Deliver vehicles and familiarize customers with them.
  • Attend and complete required training and department meetings.
  • Maintain regular and predictable attendance.
  • Generate and manage sales leads and follow up with clients before and after the sale.

Benefits

  • Medical benefits.
  • Employee discounts on vehicle purchases, parts, and service.
  • Paid time off.
  • Comprehensive employee recognition programs.
  • Continued training through the manufacturer.
  • Opportunities for career advancement.
  • Comprehensive training.
  • Competitive compensation.
  • Opportunities for professional growth through training and advancement from within the organization.
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