Automotive Sales BDC Representative | Commission-Based - Tonkin Hillsboro Chevrolet

Gee Automotive Companies•Hillsboro, OR
•$40,000 - $85,000

About The Position

The Automotive Sales BDC Representative reaches out to customers by phone, email, and text to schedule appointments with the sales team and connect customers with the right people. The role focuses on providing a smooth, welcoming customer experience through professional, helpful communication. The representative works in a fast-paced environment at Tonkin Hillsboro Chevrolet, where training and support are provided. Prior automotive experience is not required.

Requirements

  • Professional appearance and behavior.
  • Strong computer and phone literacy.
  • Excellent phone etiquette and communication skills.
  • Ability to work in a fast-paced environment while maintaining a positive, customer-focused attitude.
  • At least 18 years old.
  • Valid driver's license and clean driving record.
  • Must be able to pass a criminal background check and pre-employment drug screen.

Nice To Haves

  • Prior experience in a reception, call center, or BDC representative role.

Responsibilities

  • Schedule appointments for customers to visit the dealership and meet with the sales team.
  • Deliver exceptional customer service in a fast-paced, high-energy environment.
  • Follow up with leads by phone, text, or email to confirm appointments and provide additional information.
  • Answer inbound calls and emails, address customer inquiries, and handle scheduling requests.
  • Maintain organized records of customer interactions and appointments.

Benefits

  • Employer-subsidized medical and dental insurance with comprehensive coverage options.
  • Company-paid life insurance.
  • Employee Assistance Plan and text-based telehealth.
  • Voluntary short- and long-term disability, critical illness, accident, pet, and additional life insurance options.
  • 401(k) with company match.
  • Paid time off accruing from Day 1.
  • Exclusive employee pricing for employees and their families on parts, service, and vehicles.
  • Ongoing training and development.
  • Career growth and advancement opportunities across multiple dealerships.
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