Automotive Sales Advisor - LHM Casa Chevy Albuquerque

Asbury Automotive • Albuquerque, NM

10d

About The Position

The Automotive Sales Advisor responds to customers who inquire about advertised vehicles online, using phone and email, and assists customers who visit the dealership. The role guides customers through the buying process from initial contact through the final sale, using the dealership’s selling process and providing exceptional customer service. Advisors build customer relationships and referral networks, answer leads and sales calls, set and confirm appointments, conduct test drives and vehicle walk-arounds, and follow up with customers to support repeat business. The position calls for motivated, customer-focused team members who can work independently and as part of a team.

Requirements

• Must be at least eighteen years of age.
• Must have a valid driver’s license.
• Must be able to pass pre-employment background and drug screenings.
• Must be motivated to succeed.
• Must demonstrate strong customer service skills and the ability to create and maintain customer relationships.
• Must have strong computer and phone skills.
• Must have experience utilizing and maintaining a customer relationship management database.
• Must be self-motivated and a team player.

Nice To Haves

• Prior automotive sales or retail experience is a plus.
• Customer service, call center, or business development experience is a plus.
• Bilingual ability is a plus.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers and develop a referral network.
• Respond to internet leads within the store’s required timeframe and email product information with pricing.
• Answer sales phone calls and set customer appointments.
• Confirm appointments.
• Make outbound follow-up calls regarding customer inquiries, post-sale experiences, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Guide customers through the buying process from start to finish.
• Maintain a professional business appearance and attire.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for eligible select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings accounts.
• Flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool to assist with career development.
• Continuous training through Asbury’s Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Opportunities to join community service initiatives, including paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed