Automotive Sales Advisor - LHM Casa Chevy Albuquerque

Asbury Automotive Group • Albuquerque, NM

9d

About The Position

The Automotive Sales Advisor helps redefine the car-buying experience by providing exceptional customer service and building relationships. The role responds to customers inquiring about advertised vehicles online, by phone, or by email, and assists in-store customers through the buying process from initial contact to final sale. The Sales Advisor uses the Asbury selling process to understand customer needs, provide vehicle and pricing information, conduct test drives and walk-arounds, and follow up to support repeat business and referrals. The role requires motivation, strong customer-service and communication skills, professionalism, and the ability to work independently as well as on a team.

Requirements

• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must be able to pass pre-employment background and drug screenings.
• Must be motivated to succeed.
• Must have strong customer-service skills and the ability to create and maintain customer relationships.
• Must have strong computer and phone skills.
• Must have experience using and maintaining a customer relationship management database.
• Must be self-motivated and a team player.

Nice To Haves

• Prior automotive sales or retail experience.
• Customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers and develop a referral network.
• Respond to internet leads within the store's required timeframe and email vehicle product information with pricing.
• Answer sales calls and schedule customer appointments.
• Confirm appointments.
• Make outbound follow-up calls regarding customer inquiries, post-sale follow-up, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Guide customers through the buying process from start to finish.
• Maintain professional business attire and appearance.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool.
• Continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Community service initiatives, including paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed