About The Position

The Automotive Service Lot Attendant is the initial point of contact for customers arriving at the dealership for service. The attendant greets customers, helps check them in for appointments, and moves customer vehicles from the service drive to the shop. The role also supports Service Advisors and other dealership personnel, follows vehicle and key-safeguarding procedures, and helps provide a positive service experience that encourages customer return visits. The position requires working outdoors and being on your feet for extended periods.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver’s license.
  • Must pass pre-employment background and drug screening.
  • Must be able to work outdoors and be on their feet for extended periods.

Nice To Haves

  • Ability to operate a manual-transmission vehicle is highly preferred.

Responsibilities

  • Greet arriving service customers promptly and in a friendly manner, and obtain vehicle information at the vehicle when possible.
  • Assist the Service Advisor in helping customers while keeping the service drive organized.
  • Safely move customers’ vehicles according to the greeting process established by management.
  • Retain vehicle keys in accordance with departmental safeguard procedures.
  • Promote effective working relationships with dealership associates and departments.
  • Follow dealership procedures for active vehicle delivery to support return visits and customer satisfaction.
  • Assist other dealership personnel with work needed to ensure the dealership functions fully.

Benefits

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings and flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through the company’s internal learning management system
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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