Recon Technician - LHM American Toyota Albuquerque

Asbury Automotive Group • Albuquerque, NM

7d

About The Position

The Recon Technician performs routine repairs, diagnosis, and preventive maintenance on vehicles, with some assistance. Work may include light engine repairs, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC, and steering and suspension systems. The technician is expected to hold a majority of the relevant manufacturer certifications and to contribute to a positive customer service experience.

The role involves documenting repair work and recommendations, communicating with service advisors about additional work or delays, conducting road tests when appropriate, and completing warranty repair documentation. The technician must maintain proficiency and customer satisfaction standards, participate in ongoing manufacturer and management training, follow applicable regulations and company policies, and protect customer vehicles, property, and information.

Requirements

• Previous automotive technician experience.
• Must have basic tools.
• Strong technical and mechanical skills.
• Ability to work as a team player and repetitively perform complex tasks.
• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must pass pre-employment background and drug screening.

Nice To Haves

• ASE certifications are heavily preferred.
• Manufacturer certifications are heavily preferred.

Responsibilities

• Accurately complete the multi-point inspection form for each vehicle.
• Document all work performed and recommended on assigned repair orders.
• Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
• Maintain technician proficiency as specified by Asbury standards.
• Conduct road tests to determine needed work and confirm successful repairs when necessary and practical.
• Perform vehicle diagnosis and repairs at all levels.
• Perform preventive and routine maintenance services at all levels.
• Use product and technical training assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
• Maintain the manufacturer Customer Satisfaction Index at or above Asbury's specified goals for district, regional, and national scores.
• Complete the work, notations, and timekeeping required for warranty repair orders and warranty claims.
• Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
• Return customer vehicles as clean as they were before servicing.
• Complete required training for compliance with federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
• Comply with applicable laws and company policies concerning the safeguarding of customer vehicles, property, and information.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for eligible management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool and continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Community service initiatives, including paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed