Sales Advisor LHM Volkswagen Lakewood

Asbury Automotive•Lakewood, CO
•$55,000 - $100,000

About The Position

LHM Volkswagen Lakewood is hiring a Sales Advisor to help redefine the car-buying experience and provide exceptional guest experiences. The role responds to customers who inquire about advertised vehicles online by phone and email, as well as customers who visit the dealership. The Sales Advisor guides customers through the buying process from initial contact through the final sale and helps build lasting customer relationships and repeat business. Compensation is listed at $55,000–$100,000 annually and may be based on performance and experience. Applications are accepted and candidates evaluated on an ongoing basis until the position is filled.

Requirements

  • Motivation to succeed.
  • Strong customer service skills.
  • Ability to create and maintain customer relationships.
  • Strong computer and phone skills.
  • Experience using and maintaining a customer relations management database.
  • Self-motivated and able to work as part of a team.
  • At least 18 years of age.
  • Valid driver's license.
  • Ability to pass pre-employment background and drug screenings.

Nice To Haves

  • Prior automotive sales or retail experience, customer service, call center, or business development experience.
  • Bilingual ability.

Responsibilities

  • Contact and communicate with customers to identify their needs using the Asbury selling process.
  • Build rapport with customers and develop a network of referrals.
  • Respond to internet leads within the store's required time and email product information with pricing.
  • Answer sales phone calls and set customer appointments.
  • Confirm appointments.
  • Make outbound calls to follow up on customer inquiries, after-sales, and repeat business.
  • Conduct test drives and vehicle walkarounds with customers.
  • Guide customers through the buying process from start to finish.
  • Maintain professional business attire and appearance.

Benefits

  • Semi-monthly pay.
  • Paid holidays and paid time off.
  • Paid training.
  • Stock awards for eligible select management and front-line team members.
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
  • Up to 12 weeks of paid pregnancy leave (disability leave).
  • Paid parental leave.
  • Health savings accounts.
  • Flexible spending accounts.
  • Short-term and long-term disability plans.
  • Whole life and term life insurance.
  • 401(k) with company match.
  • Digital career path tool to assist with career development.
  • Continuous training through Asbury's Internal Learning Management System.
  • Professional growth and development opportunities.
  • Student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Opportunities to join community service initiatives, including paid volunteer hours.
  • Employee referral program with bonus opportunities.
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