Sales Advisor LHM Ford Lakewood

Asbury Automotive•Lakewood, CO

9d•$60,000 - $150,000•Onsite

About The Position

The Sales Advisor at LHM Ford Lakewood is responsible for following the dealership’s sales process to achieve sales, profitability, and customer-service goals. The role involves building customer-centered sales and service relationships, understanding vehicle products and inventory, prospecting for customers, and following up to support ongoing relationships. The position also requires ethical conduct, professionalism, collaboration with colleagues, and completion of required company and manufacturer training. Work is performed in person at a dealership, and the employee may regularly work various hours and frequently 40 or more hours per week. The position reports to the General Sales Manager.

Requirements

High school diploma or equivalent.
At least 1 year of sales experience.
Valid driver’s license and an MVR record that meets company policy requirements.
Applicable state license(s) to sell automotive products.
Basic ability to read and write and communicate information effectively, including active listening.
Critical-thinking and reasoning skills.
Ability to organize information or actions according to rules or patterns.
Ability to handle complaints, settle disputes, resolve conflicts, and negotiate.
Knowledge of Microsoft Office products.
Knowledge of clerical and administrative procedures, including word processing and file and record management.
Knowledge of English language structure, vocabulary, spelling, composition, and grammar.
Knowledge of customer and personal service principles and processes.
Knowledge of sales and marketing principles and methods, including product demonstrations, sales techniques, and sales control systems.
Ability to adapt to workplace changes, manage competing demands, and handle delays or unexpected events.
Ability to concentrate on tasks without distraction, make decisions, solve problems, plan and organize work, and manage time effectively.
Ability to maintain confidentiality, work effectively with others, follow directions, and respond to management feedback.
Commitment to company standards, applicable laws and regulations, safety procedures, and ethical, professional conduct.
Ability to meet the physical demands of the dealership setting, including sitting, standing, bending, reaching, talking, hearing, using hands and fingers, moving about facilities, and lifting at least 10 pounds.
Vision sufficient for close and distance vision, peripheral vision, and adjusting focus.
Ability to work in the weather conditions present at the time.

Nice To Haves

Knowledge of Larry H. Miller Dealerships’ current company management systems.

Responsibilities

Follow the dealership’s sales process to achieve or exceed sales production, gross profit, and other performance benchmarks.
Build and maintain a customer-centered sales and service experience.
Maintain knowledge of automotive products, features, benefits, specifications, prices, options, models, and equipment.
Recommend, select, and help locate or obtain inventory according to customer needs and preferences.
Prospect daily by phone, mail, email, and in person, and maintain a prospective development plan.
Follow up regularly with customers to maintain ongoing sales and service relationships.
Monitor, track, and work toward monthly sales goals.
Complete and maintain required dealership and factory training.
Protect confidential information and maintain employee, customer, and vendor confidence.
Support coworkers’ success and seek ways to exceed employee, customer, and market expectations through efficient operations.
Maintain composure, professionalism, and a positive attitude in and outside the workplace when representing the dealership.
Help resolve customer complaints promptly and professionally in coordination with management.
Maintain a neat, orderly, and safe work environment and operate equipment and move vehicles safely.
Complete other duties as requested by management.

Benefits

Semi-monthly pay.
Paid holidays and paid time off.
Paid training.
Stock awards for eligible management and front-line team members.
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
Up to 12 weeks of paid pregnancy leave (disability leave).
Paid parental leave.
Health savings accounts.
Flexible spending accounts.
Short-term and long-term disability plans.
Whole life and term life insurance.
401(k) with company match.
Digital career path tool and continuous training through the internal learning management system.
Professional growth and development opportunities.
Student loan relief resources.
Employee assistance program.
Employee discounts on parts and service repairs.
Scholarship awards.
Paid volunteer hours through community service initiatives.
Employee referral program with bonus opportunities.