Automotive Sales Advisor

Asbury Automotive Group • Woodbridge, VA

8d

About The Position

Koons Buick GMC Woodbridge is seeking an energetic, people-focused Automotive Sales Advisor to help improve the car-buying experience. The role responds to customers inquiring about advertised vehicles online by phone and email, and assists customers who visit the dealership through the buying process, from initial contact to final sale. The Sales Advisor uses the Asbury selling process to identify customer needs, build relationships, and support sales and repeat business.

The role requires motivation, strong customer service and communication skills, the ability to create and maintain customer relationships, and comfort using computers, phones, and a customer relationship management database. Prior automotive sales or retail experience, customer service, call center, or business development experience is a plus. Professional business attire and appearance are expected.

Requirements

• Motivation to be successful.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience utilizing and maintaining a customer relationship management database.
• Maintain professional business attire and appearance.
• Must be at least 18 years old.
• Must have a valid driver's license.
• Must pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience.
• Customer service, call center, or business development experience.
• Bilingual ability.
• Self-motivated and a team player.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers to develop referrals and establish a customer network.
• Respond to internet leads within the store's required time and email customers product information with pricing.
• Answer sales phone calls and schedule customer appointments.
• Confirm appointments.
• Make outbound calls to follow up on customer inquiries, post-sale, and for repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Guide customers through the buying process from start to finish.

Benefits

• Weekly pay; compensation range of $40,000 to $120,000.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for select eligible management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool and continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Community service initiatives, including paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed