Automotive Quick Service Advisor | Weekends Off | West Wichita

Christian Brothers Automotive•Wichita, KS

3d•Onsite

About The Position

As an Automotive Quick Service Advisor with Christian Brothers Automotive, you are a trusted professional who assists guests with their vehicles and helps build lasting customer relationships. You guide guests through the maintenance process, keep them informed about vehicle status, and work to ensure their satisfaction before they leave. The role combines customer service, sales, and coordination of the store’s quick-service workflow in a high-volume automotive repair environment. The position is at a locally owned and operated Christian Brothers Automotive franchise in Wichita, Kansas.

Requirements

Current driver's license.
Driving record acceptable to the current insurance carrier.
Proficiency with Windows-based computer software and automotive store applications.
Experience in an automotive customer service role or automotive service writer, advisor, or sales role.
Experience in a high-volume automotive repair environment.
Comfort selling regular automotive maintenance.
Dependability and reliability for the Monday–Friday schedule, 7 a.m.–6 p.m.
Ability to be on your feet for most of the workday, including standing, walking, and coordinating parts.
Ability to occasionally lift and carry objects over 50 pounds.
Ability to maintain a brisk work pace in a high-volume environment.

Responsibilities

Greet every guest with hospitality and respect.
Present suitable repair solutions in a way guests can easily understand.
Manage the store’s quick-service workflow effectively and efficiently.
Sell services consistently while maintaining honesty and integrity.
Maintain a positive attitude and team atmosphere.
Communicate professionally and clearly by phone.
Build long-term relationships among the store, the advisor, and customers.
Direct, coordinate, and participate in customer service activities.
Shuttle guests as needed in a CBA-branded vehicle.
Ensure repairs are performed to proper specifications.
Work as a team and assist other employees as needed.
Perform other duties as assigned.

Benefits

Compensation range of $40,000–$60,000 annually for highly qualified candidates, depending on professional experience.
Closed every weekend.
Employer-paid financial wellness program and app, SmartDollar and EveryDollar.
Paid vacation and paid holidays.
Healthcare benefits available.
$25,000 life insurance policy provided.
Matching retirement plans.
Team Member Celebration Program recognizing birthdays and achievements.
Ongoing training and career advancement opportunities.
Annual reviews that provide opportunities to share goals and earn performance-based pay increases.
Wellness program offering chaplain care support.
Employee Point Store, where training points can be redeemed for merchandise and rewards.
Continuous training through the CBA Flywheel Learning System.
Employee appreciation events and team lunches.
Future Franchise Leadership Academy, with a path to shop ownership available.