Automotive Parts Specialist ~ Merrillville, IN

AUTO WARES INC GROUP • Merrillville, IN

2d • Onsite

About The Position

Auto-Wares Group of Companies is hiring a full-time Automotive Parts Specialist (Counterperson) for its NWI Auto Supply store in Merrillville, Indiana. This customer-focused position involves helping customers identify and purchase automotive parts and services, providing efficient and accurate expertise, and contributing to daily store operations. The role offers hands-on experience, store training paths, and professional growth opportunities.

The schedule is Monday through Friday, with Saturdays on rotation, on the day shift. The position requires at least three years of experience in the automotive field, a valid driver’s license, and the ability to meet the stated physical requirements, including lifting and carrying up to 50 pounds with both arms. A pre-employment physical and drug test are required.

Requirements

• At least three years of experience in the automotive field.
• Customer-focused approach and strong communication skills.
• Must be at least 18 years of age.
• Valid driver’s license.
• No major driving violations.
• No more than two moving violations in the past three years if over 25 years of age, or in the past five years if under 25.
• No more than one at-fault accident.
• Must be able to comply with all physical requirements of the position, including a pre-employment physical and drug test.
• Able to lift and carry up to 50 pounds with both arms.

Responsibilities

• Establish positive experiences with every customer interaction.
• Conduct all activities from a customer-focused perspective, providing efficient and accurate expertise.
• Finalize sales through phone calls, in-person communication, and other methods.
• Develop in-depth knowledge of the parts and services provided to customers.
• Offer customers all available product options and exemplify the company’s “Never Say No” values.
• Assist store personnel in maintaining a clean and organized store appearance.
• Support daily store operations by processing returns and assisting newer store personnel.

Benefits

• Store training paths and store bonus opportunities.
• Paid time off and paid holidays, subject to eligibility or potential availability.
• Health, dental, and vision plans.
• Employee assistance.
• 401(k) with company match.
• Employee discounts, including cell phone plans and hotel rooms.
• Continuing education and tuition reimbursement.
• Potential scholarships.
• Tuition discounts through the company’s relationship with Northwood University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed