Automotive Parts Specialist

Carvana • Dallas, TX

12d

About The Position

Carvana is seeking an Automotive Parts Specialist to provide customer service through parts identification, order fulfillment, and product recommendations. The role supports both retail customers and the internal shop team by sourcing and ordering parts, processing transactions, managing inventory, and providing advice on compatibility and installation. The position pays $18–$20 per hour and is full-time. Employees work in indoor and outdoor conditions and may be asked to work overtime, weekends, or different shifts. Reasonable accommodations are available for employees with disabilities.

Requirements

• At least 6 months of professional automotive parts experience.
• Excellent customer service and communication skills.
• Knowledge of automotive parts, tools, and systems.
• Ability to work in a fast-paced, evolving environment while maintaining compliance with safety and OEM standards.
• Ability to read, write, speak, and understand English.
• At least 18 years of age.
• Valid driver's license and a clean driving record, with no more than two moving violations or DUIs in the last three years.
• Ability to lift up to 60 pounds frequently and walk up to three miles each day.
• Ability to work inside and outside in heat, cold, wet, humid, dry, and arid conditions, and to use personal protective equipment to prevent exposure to hazardous materials.
• Hiring is contingent on passing a complete background check.

Responsibilities

• Greet customers in a friendly and professional manner.
• Identify and recommend automotive parts based on customer and technician needs.
• Source and order complex automotive parts for customers and the internal shop team.
• Process sales transactions, including parts orders and returns.
• Keep the parts counter and stock room clean and organized.
• Assist with inventory management and stock replenishment.
• Collaborate with the internal shop team and suppliers to ensure timely parts delivery.
• Provide customers with technical advice and support regarding parts compatibility and installation.
• Handle customer inquiries and resolve concerns promptly and professionally.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Student loan payments and vehicle discounts.
• Pet benefits.
• Wellness program supporting physical and mental health.
• Opportunities to expand skills and share knowledge across the organization.
• Promotion-from-within culture and opportunities for career development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed