Automotive Parts Specialist

Rohrman KIA Lafayette•Lafayette, IN

About The Position

Rohrman Auto is seeking a knowledgeable, customer-focused Parts Specialist for its fast-paced, service-driven Parts department. The specialist serves retail customers, service technicians, and the body shop by helping ensure parts are selected, sourced, and delivered where needed. The company offers training, inventory, and team support, and encourages both experienced applicants and motivated entry-level candidates.

Requirements

  • Prior experience in a dealership or automotive parts environment is preferred; motivated entry-level candidates are encouraged to apply.
  • Basic familiarity with automotive parts, vehicle systems, or parts catalog software is a plus.
  • Strong customer service skills, with the ability to be friendly, professional, and efficient under pressure.
  • Ability to lift up to 50 pounds and work in a physically active, warehouse-style environment.
  • Valid driver's license with an acceptable driving record.

Nice To Haves

  • Prior dealership or automotive parts experience.
  • Basic familiarity with automotive parts, vehicle systems, or parts catalog software.

Responsibilities

  • Assist retail and shop customers in selecting parts in a friendly, professional, and efficient manner.
  • Pull and fill orders from stock, locate unavailable parts from outside sources, and place emergency orders when necessary.
  • Provide accurate price quotes and complete parts requests for the service department and body shop promptly.
  • Track and follow up on back-ordered parts and notify customers when special-order parts arrive.
  • Receive, stock, and replenish parts inventory daily, and assist with physical inventory counts.
  • Process charge sales, issue credits for returns, and ensure internal parts requests are billed on repair orders.
  • Stay current on manufacturer technical bulletins, new products, and product updates through ongoing training.

Benefits

  • Affordable medical, dental, and vision coverage for employees and their families.
  • 401(k) retirement savings plan.
  • Paid time off, including paid holidays and vacation after 90 days of full-time employment.
  • Paid maternity and paternity leave.
  • Paylocity Pay On Demand, providing access to earnings before payday, up to $2,000.
  • Discounts on vehicle servicing and new car purchases.
  • Continuous training and mentorship, with opportunities for professional growth and career advancement.
  • Employee tenure and recognition program.
  • Company events for employees and their families.
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