Automotive Parts Specialist
About The Position
Rohrman Automotive Group is seeking a knowledgeable, customer-focused Parts Specialist to serve retail customers, service technicians, and the body shop. The role supports fast-paced parts operations by helping customers identify and obtain the correct parts and ensuring requests are handled accurately and promptly. Experienced candidates and motivated entry-level applicants are encouraged to apply. Training, inventory, and team support are provided. This is an evening position scheduled from 11 AM to 8 PM, with compensation of $20–$28 per hour depending on relevant and union experience. The position includes work in a physically active, warehouse-style environment and requires lifting up to 50 pounds.
Requirements
- Strong customer service skills and the ability to remain friendly, professional, and efficient under pressure.
- Ability to lift up to 50 pounds and work in a physically active, warehouse-style environment.
- Valid driver's license with an acceptable driving record.
Nice To Haves
- Prior experience in a dealership or automotive parts environment is preferred.
- Basic familiarity with automotive parts, vehicle systems, or parts catalog software is a plus.
Responsibilities
- Assist retail and shop customers in selecting parts in a friendly, professional, and efficient manner.
- Pull and fill orders from stock; locate out-of-stock parts through outside sources and place emergency orders when needed.
- Provide accurate price quotes and fulfill parts requests for the service department and body shop in a timely manner.
- Track and follow up on back-ordered parts and notify customers when special-order parts arrive.
- Receive, stock, and replenish parts inventory daily and assist with physical inventory counts.
- Process charge sales, issue credits for returns, and ensure internal parts requests are billed properly on repair orders.
- Stay current on manufacturer technical bulletins, new products, and product updates through ongoing training.
Benefits
- Comprehensive medical, dental, and vision coverage for employees and their families.
- 401(k) retirement savings plan.
- Paid time off, including paid holidays and vacation after 90 days of full-time employment.
- Paid maternity and paternity leave.
- Paylocity Pay On Demand, with access to earnings before payday up to $2,000.
- Employee discounts on vehicle servicing and new car purchases.
- Continuous training and mentorship, with opportunities for professional growth and career advancement.
- Employee tenure and recognition program.
- Company events for employees and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
