Automotive Parts Specialist

Rohrman Automotive Group • Fort Wayne, IN

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About The Position

Rohrman Auto is seeking a knowledgeable, customer-focused Parts Specialist to support retail customers, service technicians, and the body shop. The role helps ensure parts are selected, sourced, stocked, and delivered to the right place in a timely manner. The position is suitable for experienced candidates and motivated entry-level applicants; training, inventory, and team support are provided.

Requirements

• Strong customer service skills, with the ability to remain friendly, professional, and efficient under pressure.
• Ability to lift up to 50 pounds and work in a physically active warehouse-style environment.
• Valid driver's license with an acceptable driving record.

Nice To Haves

• Prior experience in a dealership or automotive parts environment; motivated entry-level candidates are also encouraged to apply.
• Basic familiarity with automotive parts, vehicle systems, or parts catalog software.

Responsibilities

• Assist retail and shop customers in selecting parts in a friendly, professional, and efficient manner.
• Pull and fill orders from stock, locate out-of-stock parts from outside sources, and place emergency orders when necessary.
• Provide accurate price quotes and complete parts requests for the service department and body shop in a timely manner.
• Track and follow up on back-ordered parts, and notify customers when special-order parts are received.
• Receive, stock, and replenish parts inventory daily, and assist with physical inventory counts.
• Process charge sales, issue credits for returns, and ensure internal parts requests are properly billed on repair orders.
• Stay current on manufacturer technical bulletins, new products, and product updates through ongoing training.

Benefits

• Affordable medical, dental, and vision coverage for employees and their families.
• 401(k) retirement savings plan.
• Paid time off, including paid holidays and vacation after 90 days of full-time employment.
• Paid maternity and paternity leave.
• Paylocity Pay On Demand, allowing access to earnings before payday up to $2,000.
• Employee discounts on vehicle servicing and new car purchases.
• Continuous training and mentorship, with opportunities for professional growth and career advancement.
• Employee tenure and recognition program.
• Company events for employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed