Automotive Parts Specialist
About The Position
Carvana is hiring an Automotive Parts Specialist to support customers and its internal shop team. The role provides customer service through parts identification, order fulfillment, and product recommendations, helping ensure customers receive appropriate parts, knowledgeable advice, and quality service. The specialist also supports parts inventory management and accurate service for the internal shop team. The position pays $18–$20 per hour. It is full-time and requires at least six months of professional automotive parts experience. The employee may work inside and outside in varied weather and environmental conditions, use personal protective equipment, work overtime and weekends for special programs and events, and at times work different shifts. Hiring is contingent on passing a background check, and the position is not eligible for visa sponsorship.
Requirements
- At least six months of professional automotive parts experience.
- Excellent customer service and communication skills.
- Knowledge of automotive parts, tools, and systems.
- Ability to work in a fast-paced, evolving environment while maintaining compliance with safety and OEM standards.
- Ability to read, write, speak, and understand English.
- Must be at least 18 years of age.
- Must have a valid driver's license.
- Must have a clean driving record, with no more than two moving violations or DUIs in the last three years.
- Ability to lift up to 60 pounds frequently.
- Ability to walk up to three miles each day.
Responsibilities
- Greet customers in a friendly and professional manner.
- Accurately identify and recommend automotive parts based on customer and technician needs.
- Source and order complex automotive parts for customers and the internal shop team.
- Process sales transactions, including parts orders and returns.
- Maintain a clean, organized parts counter and stock room.
- Assist with inventory management and stock replenishment.
- Collaborate with the internal shop team and suppliers to ensure timely delivery of parts.
- Provide technical support and advice regarding parts compatibility and installation.
- Handle customer inquiries and resolve concerns promptly and professionally.
Benefits
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Student loan payments.
- Vehicle discounts.
- Benefits for pets.
- Wellness program supporting physical and mental health.
- Opportunities to expand skills and share knowledge across the organization.
- Promotion-from-within culture and opportunities for career development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
