Automotive Parts Counterperson

Jeff Wyler Automotive Family • Ft Thomas, KY

6d • Onsite

About The Position

CDJR of Ft. Thomas is seeking a dependable, customer-focused Automotive Parts Counterperson to support technicians, service advisors, and customers with identifying and obtaining automotive parts. The role involves using dealership catalogs, manufacturer systems, and electronic parts databases; ordering and tracking parts; and helping maintain accurate, organized inventory. The Parts Counterperson works with vendors, manufacturers, other dealerships, the service department, and customers to keep parts operations running smoothly and contribute to an excellent customer experience.

The position is with Jeff Wyler Automotive Family at CDJR of Ft. Thomas in Ft. Thomas, Kentucky. The organization describes opportunities for professional growth, skill development, and career advancement, along with a team environment focused on reliability, communication, teamwork, and customer satisfaction.

Requirements

• Knowledge of automotive parts, systems, and terminology.
• Ability to use computer systems and electronic parts catalogs.
• Strong attention to detail and organizational skills.
• Good communication skills and a customer-service mindset.
• Ability to multitask, prioritize requests, and work efficiently in a busy environment.
• Dependability, teamwork, and ownership of one's work.
• Willingness to learn, develop product knowledge, and stay current with new vehicle models and parts.

Nice To Haves

• Previous automotive parts experience is preferred; dealership experience is a plus.
• CDJR, Mopar, or Stellantis parts experience is beneficial.

Responsibilities

• Assist technicians, service advisors, and retail customers with identifying and locating the correct automotive parts.
• Look up parts using dealership catalogs, manufacturer systems, and electronic parts databases.
• Order parts, check availability, track incoming shipments, and follow up on backorders.
• Maintain accurate inventory by receiving, stocking, labeling, and organizing parts.
• Monitor inventory levels and help ensure commonly used parts are available when needed.
• Assist with parts returns, warranty parts, and inventory discrepancies.
• Communicate with vendors, manufacturers, and other dealerships to locate hard-to-find parts.
• Build positive working relationships with the service department and customers.
• Maintain a clean, organized, and professional parts department.
• Provide friendly, knowledgeable service to support an excellent customer experience.

Benefits

• Opportunities for career growth and advancement.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Employee discount program.
• Team environment emphasizing communication and customer satisfaction.
• Opportunity to develop automotive service and sales skills and build lasting relationships with customers and coworkers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed