Greenway Kia Hickory Hollow - Automotive Internet Sales Manager
About The Position
Greenway Kia Hickory Hollow is seeking a technically savvy, hands-on Automotive Internet Sales Manager to drive the internet sales department in both sales and customer service. This is a "working manager" position, not administrative. The role requires consistently and profitably meeting vehicle sales quotas through expert management and leadership of the sales team, forecasting sales, and maintaining proper inventory levels. The Internet Sales Manager will also be responsible for hiring, training, monitoring team member performance, resolving customer complaints, and assisting with closings when necessary. The ideal candidate will possess excellent communication skills to assist the Internet Sales team in converting leads into appointments and sales, along with strong leadership abilities and a proven management track record. Previous automotive sales management experience, preferably specializing in Internet Sales, is required.
Requirements
- At least 3 years of Automotive Dealership Sales Manager or Business Development Management experience
- Knowledge of automotive systems such as eLead, V-auto, CDK, Dealer Track
- Experience in coaching, supervising, and managing others
- 2+ years of automotive sales experience
- Automotive Sales experience with verifiable stats of meeting sales targets
- Excellent communication, customer service and problem-solving skills, including the ability to maintain composure under stress
- Strong organizational skills, able to multi-task and manage time to meet changing deadlines
- Strong computer and phone abilities (Internet, MS, Outlook, CRM)
- Outgoing personality and willing to work with the public and on daily basis
- Highly professional and dependable
Nice To Haves
- Previous automotive sales management experience, preferably specializing in Internet Sales
Responsibilities
- Manage all aspects of the Internet Sales Department
- Make outbound customer calls DAILY
- Send outbound customer texts, emails and videos DAILY
- Build rapport with customers to build referrals and establish a customer network
- Develop viable sales forecasts and associated sales strategies
- Hire, Train, Develop, Coach, and LEAD team member performance
- Respond quickly to customer inquiries by phone, email, text and chat and execute a daily -weekly – monthly follow up process
- Monitor and adjust inventory to optimize customer choice
- Help maintain dealership's website including photos of current inventory
- Promote dealership online
Benefits
- Competitive Wage
- Paid Vacation
- Employee Purchase and Service Discounts
- Full benefits package including Medical, Dental, Vision, Life, Disability
- 401(k) Retirement Savings
- State of the Art Facility with a Professional Working Environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
