Automotive Internet Sales Coordinator

Crossroads Chrysler Dodge Jeep Ram Fiat Henderson•Henderson, NC

41d•Onsite

About The Position

The Automotive Internet Sales Coordinator is responsible for connecting with customers, managing sales leads, and converting opportunities into appointments and sales. This fast-paced role serves as a first point of contact for customers and supports the dealership’s sales pipeline, online presence, marketing campaigns, and CRM processes. The position is based at Crossroads Jeep of Henderson in Henderson, North Carolina, and is full-time.

Requirements

Sales-driven mindset with a strong sense of urgency and follow-up.
Flexible schedule, including evenings and Saturdays.
Strong communication and closing skills across phone, text, and email.
Tech-savvy, with experience using CRM tools, Word, and Excel.
Highly organized, competitive, and motivated to exceed targets.
Valid driver’s license with a clean record.
Ability to pass background and drug screening.

Responsibilities

Act as the first point of contact for customers and set the tone for a high-quality buying experience.
Handle high-volume inbound and outbound calls to generate and confirm sales appointments.
Respond rapidly to internet leads across all departments.
Track, manage, and nurture leads to maximize showroom traffic and conversions.
Keep dealership websites updated with sales-driven offers and promotions.
Manage and post social media content to drive engagement and lead generation.
Monitor campaign performance and provide monthly reporting on results.
Serve as the go-to CRM resource, ensuring accurate data and team usage.
Support sales initiatives and assist as needed to achieve dealership goals.