Automotive Finance Manager
About The Position
The Ed Napleton Automotive Group is hiring an Automotive Finance & Insurance Manager for one of its Palm Beach Gardens locations. In this role, you will make credit decisions, submit deals to lenders for approval, and help bridge disconnects in the sales process. You will use your automotive sales or finance background to identify appropriate finance and insurance products for customers in a fast-paced, growing industry. The position involves supporting customers through the finance portion of their vehicle purchase, processing finance transactions in compliance with applicable laws and company policies, and providing an exceptional customer experience. The Ed Napleton Automotive Group operates more than 50 dealerships across seven states, represents over 25 vehicle brands, and has more than 3,500 employees.
Requirements
- High school diploma or equivalent.
- Proven ability to provide an exceptional customer experience.
- Ability to set and achieve targeted goals.
- Highly detail-oriented and organized.
- Demonstrated communication, consultative, interpersonal, and organizational skills.
- Experience and desire to work with technology.
- Valid in-state driver's license and an acceptable, safe driving record.
- Willingness to undergo a background check in accordance with local law and regulations.
- Must be at least 18 years old to comply with the company driving policy.
Nice To Haves
- Prior automotive finance and insurance experience.
Responsibilities
- Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
- Work directly with employees and customers to develop relationships.
- Determine customer financing needs and payment options through a consultative interview process.
- Present customers with a transparent pricing menu detailing financing options and products.
- Process finance transactions and ensure compliance with all state and federal laws and regulations.
- Follow up with customers to ensure satisfaction.
- Build rapport with customers to create a base of referrals.
- Set and achieve targeted sales goals.
- Gain superior product knowledge to effectively help customers.
- Handle administrative processes in a timely manner and in compliance with company policy.
- Provide an exceptional customer experience to drive loyalty.
Benefits
- Competitive pay plans
- Medical, dental, and vision insurance
- 401(k)
- Paid vacation and sick time
- Paid training
- Discounts on products, services, and vehicles
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
